Warranty and Returns

At Madden Mining we are fully committed to customer satisfaction. If you have any issues or queries, please yell out! 

You can return unused/unopened items within 30 days and receive a refund upon receipt. No questions asked.

Email Jordan@maddenmining.com.au with your order number and we will provide you with the return address. 

We have implemented a $15 restocking fee for change of mind returns and exchanges.
This fee covers the shipping and transaction expenses associated with the initial purchase and subsequent return or exchange. It helps offset the costs we incur for shipping the product to you and processing secure transactions. We strive to provide efficient service while maintaining a fair and sustainable business model. If you have any questions, please reach out via Email.

​In the unlikely event that a device fails we will either offer a free repair or a replacement (at our discretion based on stock levels and availability of spares).  

All Madden Mining units include a 1-year limited warranty. For warranty support, please email Jordan@maddenmining.com.au

This limited warranty does not cover failures due to abuse, accidental damage, or when repairs have been made or attempted by anyone. No liability on this warranty shall be incurred in the respect to damage or loss occurring during transit to or from the purchaser.